Wednesday, January 19, 2011

Blah Blah Blah says the Phone Interview

Lookie! Another tip blog entry! It seems like everyone is doing these right now. I would avoid that band wagon but I had planned to do one so I am going to continue on with that plan. Hopefully the fact that I have interviewed with Disney twice will provide some unique insight. I have decided rather than list questions I will post my super awesome master word document to a file sharing site and then post the link at the bottom for anyone who wants it to download. That means that the portion here is just going to be tips and insight.

#1 thing to remember is that you won't necessarily be asked all of the questions you find online or hear from others. Each Recruiter/Interviewer is different and chooses different questions to ask. However by looking at possible questions and coming up with answers, you will have an idea of what to expect, feel more prepared (and so more calm), and be in the right frame of mind so when you are asked something you don't already have an answer for you will be able to come up with a good answer.

#2 thing to remember is that the point of the interview is for the Recruiter to get to know you. They want to get a feel for your personality to see if you would be a good fit for the company and then what role you would be best suited for (that also matches their needs). That being said it is important to remember to BE YOURSELF! If like me, you are a quirky chatter box, don't be afraid to show that! I wouldn't say to shove it down their throats and interject it into the interview if it doesn't fit. However, if it fits, rock it.  The final aspect of this is to try to relax so you are able to be yourself. I know that any interview can be really nerve racking and for many potential CPs the phone interview can be really stressful. But I also know that once they  are finished with it, people tend to say "Hey! That wasn't so bad! My interviewer was really nice."

General tips:
- Do your research. If you are reading this you are probably already doing that. But in addition to this, try to get a general idea of what the roles you selected really include. Then think of problems that you might face in that role and come up with responses to those problems. They will generally ask questions that relate to your "top x roles". They also may ask questions related to roles that they think you might be suited for based on previous work experience. (I was an RA and had checked hospitality but didn't say it was a top choice but was still asked questions about it)

-Make yourself comfortable before the interview starts. That means pick a quiet, comfy place with good cell phone reception. Go to the bathroom before your interview. Because lets be honest here, t minus 1 min and your probably gonna say "AHHHH! I GOTTA GOOOOOO!" Also wear something comfortable. If your wearing your new skinny jeans that are maybe a bit uncomfortable, change before your interview. It would suck to be in the middle of the interview and in your mind be saying "Dear lord these pants are doing crazy uncomfortable things!"

-Finally, as you have probably read by this point. SMILE! Make a conscious effort to be peppy, get excited, and smile. It really does make so much of a difference in the way your voice sounds. Don't get so caught up in your nerves that you forget to be excited. Also don't be ashamed of your excitement (and possible cheesy-ness). Disney wants an enthusiastic work force. Its what guests expect. So don't be afraid or forget to show just how much you want to be a CP!

Thats all for the tips. I will put the link up for the questions list asap. Its going to be a word .doc and will contain question gathered from all over the internet and supplemented by questions I was personally asked. The link will go HERE.



  1. I just wanted to say how much I appreciate you taking the time to create a document full of questions! It is so helpful!

  2. Thank you so much for compiling all of the questions!! It really makes me feel a little bit better about my interview tomorrow!

  3. Is there any way you could send me the document in an e-mail or facebook message? It won't me download for some reason..?

  4. Yes I can do either. There are a lot of fake download buttons (aka ads) on the website so you have to click the regular download and then click here to start download. But I will send it to you. Just let me know where to send it to. I will delete your comment after so the whole world won't have your info.

  5. Hey, I know it's been four years since you posted this but by any chance could you send me the document to my email as well, I would really appreciate it.